Servise and support
The policy and purpose of creating service centers.
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Ensuring the confidence of the end-user (consumer) in the reliability of products and systems manufactured by JSC "Radian Plant".
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Ensuring the serviceable and uninterrupted operability of products and systems manufactured by JSC "Zavod" Radian "both in the warranty and post-warranty period.
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Provision of such technical and financial interaction of the CLIENT-SERVICE-RADIAN, that all were satisfied and proud of each other.
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Increase in the sale of products and systems manufactured by JSC "Plant" Radian ".
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Informing of permanent and other customers about modernization and innovations introduced and implemented at JSC "Radian Plant".
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Carry out analysis and out-of-order products in the field and troubleshoot in the shortest possible time.
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Forming proposals for the modernization of products already manufactured, or creating new products based on communication with end-users.